•    People new to auditing and have been asked to conduct internal audits
•    Anyone involved in planning, managing and implementation of internal audit systems
•    Those needing to identify gaps in the effectiveness of your QMS
•    Those wanting to achieve continual business process improvement

•    Explain the process-based quality management system model for ISO 9001 and the role of internal audit in the maintenance and improvement of quality management systems with reference to the Plan, Do, Check, Act cycle
•    Explain the role and responsibilities of an audit to plan, conduct, report and follow up an internal quality management system audit, in accordance with ISO 19011.
•    Plan, conduct, report and follow up an internal audit of part of a quality management system based on ISO 9001 and in accordance with ISO 19011
Content

•    Plan-Do-Check-Act methodology and other fundamental quality management principles
•    Business process auditing
•    Risk based thinking
•    Quality Internal Auditor
•    The structure and principles of the ISO 9000 series standards
•    ISO 9001:2015 requirements
•    Quality management system implementation issues
•    Effective auditing techniques and good audit practice